Guidelines and Policies

If there's one thing we truly love, it's sharing in all the great foodie moments you have. Bouquets when the food exceeds your expectations, brickbats when the service is shocking, chronicles of your food excursions – they all count. While we welcome your opinions and descriptions of your dining experiences, there are a few things we expect from every user on Ajay’s Delhiwala Sweet Home. Your reviews and photos, as well as your profile and the comments you share, are all subject to the Content Guidelines, and our policies. If your activity on Ajay’s Delhiwala Sweet Home doesn't match up to these Content Guidelines, we reserve the right to act as we deem necessary. This could include altering or deleting your reviews or comments, restricting your review activity with or without notice. Ajay’s Delhiwala Sweet Home also utilizes an algorithm to aid in removing suspicious reviews. If you feel your review was deleted in error, email us at info@Ajaysdelhiwalasweethome.com. If you see content that does not align with these guidelines or our Terms of Service, please let us know. We will consider all the reports. However, due to the diversity of our community, it is possible that the content disagreeable to you might not meet the criteria to be removed.

Code of Conduct

1. Keep out the clutter:
To make sure we collectively work towards building the highest-quality content that's useful to everyone, reviews need to be a minimum of 140 characters long for dinein reviews. That's just about the length of a tweet, so it's convenient even for all your microbloggers. If you cover the food, service and ambiance, you shouldn't fall short on characters. We do not have 140 characters limit for an online order review. However, if any review is filled with junk, we might have to remove the review altogether.

2. Keep it relevant:
Please keep your contributions relevant to Ajay’s Delhiwala Sweet Home. Accounts placing irrelevant, inappropriate, or promotional content, reviews with similar digital signatures that spam the restaurant, or are based on any already disclaimed or informed policies and practices of the restaurant may be deleted without notice. If your review has been removed or moderated by us and if you repost another experience for the restaurant, we reserve the right to remove that review too, even though such review mightbe in line with our Content Guidelines. In the case of spam, we can restrict your review activity on Ajay’s Delhiwala Sweet Home.

3. Keep it clean:
Whether you're writing a small snippet or a delightfully detailed account of your meal, keep foul/abusive/hateful language, threats, and lewdness out of it. We, just like you, hate junk and will delete it whenever we see it. This also includes (but is not limited to) derogatory comments on someone's protected characteristics (e.g. race, gender, religion) or indication of a personal vendetta against a business and its associates.

4. Keep it fresh:
Only one review per restaurant for a dine out experience and one review for each online order transaction can be submitted and your most recent experience at a place count. That's what is going to help people when they're trying to decide whether or not to eat there. You're free to edit and update your review based on subsequent visits at any time. Reviews about old experiences (more than 6 months old) will also be deleted from our platform.

5. Keep it real:
Write your review based on facts and your own experiences (e.g. not a friend's or any hearsay experience or based on media reports). Please don't exaggerate or falsify your experience. We do not take sides in cases of dispute, so make sure you can stand by your word. Content that indicates the reviewer hasn't even visited or availed any services from the restaurant will be removed. For example, "Never been here, never want to. Management is horrible and the food is worse!" Deceptive, fake, or misleading reviews will be removed. Reviewing a bunch of fast-food outlets in quick succession (even if you eat at them more often than you should) is considered suspicious activity, and it's likely these reviews will be moderated. Accepting or soliciting a kickback – monetary or otherwise – in exchange for reviews or photographs is also not acceptable, and could result in removal of your profile

6. Don't solicit:
Identifying or promoting yourself as an official Ajay’s Delhiwala Sweet Home blogger, or using your status to solicit any kind of benefits (including but not limited to accepting money, free meals, drinks) in exchange for promotion, or at the threat of negative reviews on Ajay’s Delhiwala Sweet Home, will not be tolerated. If reports or evidence of such instances are brought to our attention, we reserve the right to delete your comment or take any other action that we may deem fit, no questions asked. Acts that constitute as 'Solicitation' include: 1. Explicit/Implied agreement (written or verbal) to write reviews in exchange for money, a free meal(s), drinks, etc. 2. Being a part of social media groups (e.g. WhatsApp/Facebook or any other social media platform) which offer incentives in exchange of reviews.

7. Don't steal:
Plagiarism is something we take seriously. Copying others' reviews or photos from Ajay’s Delhiwala Sweet Home or other platforms or even re-posting your own in multiple places on Ajay’s Delhiwala Sweet Home (in full or in part), is something that will not be tolerated and may be removed/ moderated. We trust that you'll play fair and create your own content.

8. Tell the whole story:
If you luck into a free meal or dine as a guest of the restaurant, or have a relevant association with a restaurant or its owners, give full disclosure in your review. We're sure that honesty is the best policy, and other users will respect you even more for it. If you have made it to the major league as a food writer or critic, let us know and we can provide special access for your blog link to appear with your reviews. We love summaries, but incomplete reviews with a manually added link will be removed.

9. Don’t be a bully:
We take allegations of blackmail or threatening behavior against the restaurant and its associates very seriously. This activity is strictly against our guidelines and may also be illegal in many locations. Reviews submitted in an attempt to blackmail the restaurant and its associates will be deleted.

10. Play by the rules:
The content you add should follow Ajay’s Delhiwala Sweet Home's Terms and Conditions, including terms and conditions of any of its products, as well as the prevailing local laws and regulations. Local laws take precedence, and content may be moderated or deleted to adhere to these.

11. Seek help from the right people:
If you have a dispute with the restaurant, or if you feel a restaurant does not measure up to health codes, we encourage you to contact the appropriate person of Ajay’s Delhiwala Sweet Home directly.

Photo Guidelines

There's no easier way to show how deliciously chocolate-y that chocolate mud cake was than with a picture, right? That said, it's important to keep in mind our Photo Guidelines, and understand why some photos may be moved or removed once they've been added. Food shots that are clear, in focus, and delicious enough to make the viewer wish Ajay’s Delhiwala Sweet Home included smell-o-vision will be featured in the Restaurants' photo galleries. Ambiance shots that highlight the overall feel or vibe of a place will also be highlighted on the Restaurant pages. Photos with hair and bugs will be shown only with a review for validation and context.

Violation of the below mentioned pointers may lead to deletion of your pictures

1. Photos that are exact duplicates of other photos, multiple clicks of the same dish or ambiance or taken from a different angle
2. Plagiarized photos
3. Photos of others posted without their permission
4. Photos that contain promotional content
5. Photos that contain subject such as people in it
6. Photos that are blurry or unclear
7. Photos that contain text, or are not related to dine-in experience
8. Photos of half-eaten food items
9. Photos of packed food items/packaging
10. Photos of food under preparation
11. Photos containing watermarks or write-ups of any kind
12. Photos containing and focusing on subjects other than food or the Restaurant’s ambiance
13. Unpleasant photos that ruin people's appetites