Terms and Conditions:


I. Acceptance of Terms: Thank you for using Ajay’s Delhiwala Sweet home. These Terms of Service (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of Ajay’s Delhiwala Sweet home website at www.ajaysdelhiwala.com (the "Site") and any related mobile or software applications ("Ajay’s Delhiwala Sweet home Platform") including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the "Services"). These Terms are effective for all existing and future Ajay’s Delhiwala Sweet home users, including but without limitation to users having access to 'restaurant business page’. Please read these Terms carefully. By accessing or using Ajay’s Delhiwala Sweet home Platform, you are agreeing to these Terms and concluding a legally binding contract with Ajay’s Delhiwala Sweet home and/or its affiliates (hereinafter collectively referred to as "Ajay’s Delhiwala Sweet home"). You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms. Your use of the Ajay’s Delhiwala Sweet home Platform is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate. In order to use the Services, you must first agree to the Terms. You can accept the Terms by: Clicking to accept or agree to the Terms, where it is made available to you by Ajay’s Delhiwala Sweet home in the user interface for any particular Service; or actually, using the Services. In this case, you understand and agree that Ajay’s Delhiwala Sweet home will treat your use of the Services as acceptance of the Terms from that point onwards.


II. Definitions

User

"User" or "You" or "“Your" refers to you, as a user of the Services. A user is someone who accesses or uses the Services for the purpose of sharing, displaying, hosting, publishing, transacting, or uploading information or views or pictures and includes other persons jointly participating in using the Services including without limitation a user having access to 'restaurant page' or otherwise.

Content

"Content" will include (but is not limited to) reviews, images, photos, audio, video, location data, nearby places, and all other forms of information or data. "Your content" or "User Content" means content that you upload, share or transmit to, through or in connection with the Services, such as likes, ratings, reviews, images, photos, messages, profile information, and any other materials that you publicly display. "Ajay’s Delhiwala Sweet home Content" means content that Ajay’s Delhiwala Sweet home creates and make available in connection with the Services including, but not limited to, visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, aggregate ratings, reports and other usage-related data in connection with activities associated with your account and all other elements and components of the Services excluding Your Content and Third-Party Content. "Third Party Content" means content that comes from parties other than Ajay’s Delhiwala Sweet home or its users and is available on the Services. Restaurant(s) "Restaurant" means the restaurant of Ajay’s Delhiwala Sweet home and any related mobile or software applications of Ajay’s Delhiwala Sweet home.


III. Eligibility to use the services

1.You hereby represent and warrant that you are at least eighteen (18) years of age or above and are fully able and competent to understand and agree the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms. 2.Compliance with Laws. You are following all laws and regulations in the country in which you live when you access and use the Services. You agree to use the Services only in compliance with these Terms and applicable law, and in a manner that does not violate our legal rights or those of any third party(ies).


IV. Changes to the Terms

Ajay’s Delhiwala Sweet home may vary or amend or change or update these Terms, from time to time entirely at its own discretion. You shall be responsible for checking these Terms from time to time and ensure continued compliance with these Terms. Your use of Ajay’s Delhiwala Sweet home Platform after any such amendment or change in the Terms shall be deemed as your express acceptance to such amended/changed terms and you also agree to be bound by such changed/amended Terms.


V. Translation of the Terms

Ajay’s Delhiwala Sweet home may provide a translation of the English version of the Terms into other languages. You understand and agree that any translation of the Terms into other languages is only for your convenience and that the English version shall govern the terms of your relationship with Ajay’s Delhiwala Sweet home. Furthermore, if there are any inconsistencies between the English version of the Terms and its translated version, the English version of the Terms shall prevail over others.


VI. Provision of the Services being offered by Ajay’s Delhiwala Sweet home

1. Ajay’s Delhiwala Sweet home is constantly evolving in order to provide the best possible experience and information to its users. You acknowledge and agree that the form and nature of the Services which Ajay’s Delhiwala Sweet home provides, may require effecting certain changes in it, therefore, Ajay’s Delhiwala Sweet home reserves the right to suspend/cancel, or discontinue any or all products or services at any time without notice, and to make modifications and alterations in any or all of its contents, products, and services contained on the site without any prior notice.
2. You acknowledge and agree that if Ajay’s Delhiwala Sweet home disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content, which is contained in your account.
3. You acknowledge and agree that while Ajay’s Delhiwala Sweet home may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services, Ajay’s Delhiwala Sweet home may set such fixed upper limits at any time, at its discretion.
4. By using Ajay’s Delhiwala Sweet home's Services you agree to the following DISCLAIMERS: i) The Content on these Services is for informational purpose only. Ajay’s Delhiwala Sweet home disclaims any liability for any information that may have become outdated since the last time the particular piece of information was updated. Ajay’s Delhiwala Sweet home reserves the right to make changes and corrections to any part of the Content on these Services at any time without prior notice. Ajay’s Delhiwala Sweet home does not guarantee quality of the goods, the prices listed in menus or the availability of all menu items at any restaurant. Unless stated otherwise, all pictures and information contained on these Services are believed to be owned by or licensed to Ajay’s Delhiwala Sweet home. Please email a takedown request (by using the "Contact Us" link) to the webmaster if you are the copyright owner of any Content on these Services and you think the use of the above material violates your copyright in any way. Please indicate the exact URL of the webpage in your request. All images shown here have been digitized by Ajay’s Delhiwala Sweet home. No other party is authorized to reproduce or republish these digital versions in any format whatsoever without the prior written permission of Ajay’s Delhiwala Sweet home.
ii)Any certification, licenses or permits ("Certification") or information in regard to such Certification that may be displayed on the Restaurant's listing page on the Platform is for informational purposes only. Such Certification is displayed by Ajay’s Delhiwala Sweet home on an 'as available' basis that is provided by Ajay’s Delhiwala Sweet home. Ajay’s Delhiwala Sweet home does not make any warranties about the validity, authenticity, reliability, and accuracy of such Certification or any information displayed in this regard. Any reliance by a user upon the Certification or information thereto shall be strictly at such user's own risk and Ajay’s Delhiwala Sweet home in no manner shall assume any liability whatsoever for any losses or damages in connection with the use of this information or for any inaccuracy, invalidity or discrepancy in the Certification or non-compliance of any applicable local laws or regulations by the Restaurant.
5.Ajay’s Delhiwala Sweet home reserves the right to charge a subscription and/or membership and/or a convenience fees from a user, by giving reasonable prior notice, in respect of any product, service or any other aspect of its Platform anytime in the future.
6.Ajay’s Delhiwala Sweet home may from time to time introduce referral and/or incentive-based programs for its users (Program). These Program(s) maybe governed by their respective terms and conditions. By participating in the Program, Users are bound by the Program terms and conditions as well as Ajay’s Delhiwala Sweet home Platform terms. Further, Ajay’s Delhiwala Sweet home reserves the right to terminate / suspend the User's account and/or credits / points earned and/or participation of the User in the Program if Ajay’s Delhiwala Sweet home determines in its sole discretion that the User has violated the rules of the Program and/or has been involved in activities that are in contravention of the Program’s Terms and/or Ajay’s Delhiwala Sweet home Platform Terms or has engaged in activities which are fraudulent / unlawful in nature. Furthermore, Ajay’s Delhiwala Sweet home reserves the right to modify, cancel and discontinue its Program without prior notice to the User.


VII. Use of Services by you or user

1. Ajay’s Delhiwala Sweet home User Access a. You authorize us to collect your authentication information, and other information that may be available on or through your login credentials while making the payment with your applicable settings and instructions. b. You represent to us that all the information provided to us in such process are true, accurate and correct, and that you will update your information as and when necessary in order to keep it accurate. You may not impersonate someone else or use an account for anyone other than yourself, provide an email address other than your own, create multiple accounts except as otherwise authorized by us, or provide or use false information to obtain access to the business' listing of the Services that you are not legally entitled. You acknowledge that any false claiming of a business listing/s may cause Ajay’s Delhiwala Sweet home to incur substantial economic damages and losses for which you may be held liable and accountable. c. You are also responsible for all activities indulged by you while placing the order. You agree to notify us immediately of any unauthorized use in order to enable us to take necessary corrective action. You also agree that you will not allow any third party to use your Ajay’s Delhiwala Sweet home credentials for any purpose and that you will be liable for such unauthorized access.

2. Other Terms a. In order to connect you to certain technicalities, we provide value added telephony services through our phone lines, which are displayed on the restaurant listing page of Ajay’s Delhiwala Sweet home Platform. We might record all information regarding this call including the voice recording of the conversation between you, and the restaurant (for internal billing tracking purposes and customer service improvement at the restaurant's end). If you do not wish that your information be recorded in such a manner, please do not use the telephone services provided by Ajay’s Delhiwala Sweet home. You explicitly agree and permit Ajay’s Delhiwala Sweet home to record all this information when you avail the telephony services through the Ajay’s Delhiwala Sweet home provided phone lines on its Platform. b. You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions of Coimbatore. c. You agree not to access (or attempt to access) any of the Services by any means other than the interface that is provided by Ajay’s Delhiwala Sweet home, unless you have been specifically allowed to do so, by way of a separate agreement with them. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any robots.txt file present on the Services. d. You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services). You shall not delete or revise any material or information posted by you or any other User(s) on behalf of you and anyone else apart from you, shall not engage in spamming, including but not limited to any form of emailing, posting or messaging that is unsolicited.


VIII. Content

1. Ownership of Ajay’s Delhiwala Sweet home Content and Proprietary Rights a. We are the sole and exclusive copyright owners of the Services and our Content. We also exclusively own the copyrights, trademarks, service marks, logos, trade names, trade dress and other intellectual and proprietary rights throughout the world (the "IP Rights") associated with the Services and Ajay’s Delhiwala Sweet home Content, which may be protected by copyright, patent, trademark and other applicable intellectual property and proprietary rights and laws. You acknowledge that the Services contain original works and have been developed, compiled, prepared, revised, selected, and arranged by us and others through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitutes valuable intellectual property of us and such others. You further acknowledge that the Services may contain information which is designated as confidential by Ajay’s Delhiwala Sweet home and that you shall not disclose such information without their prior written consent. b. You agree to protect Ajay’s Delhiwala Sweet home's proprietary rights and the proprietary rights of all others having rights in the Services during and after the term of this agreement and to comply with all reasonable written requests made by us or our suppliers and licensors of content or otherwise to protect their and others' contractual, statutory, and common law rights in the Services. You acknowledge and agree that Ajay’s Delhiwala Sweet home own all legal rights, title, and interest in and to the Services, including any IP Rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in writing with Ajay’s Delhiwala Sweet home, nothing in the Terms gives you a right to use any of its trade names, trademarks, service marks, logos, domain names, and other distinctive brand features. c. You agree not to use any framing techniques to enclose any trademark or logo or other proprietary information of Ajay’s Delhiwala Sweet home, or remove, conceal or obliterate any copyright or other proprietary notice or source identifier, including without limitation, the size, color, location or style of any proprietary mark(s). Any infringement shall lead to appropriate legal proceedings against you at appropriate forum for seeking all available/possible remedies under applicable laws of the country of violation. You cannot modify, reproduce, publicly display or exploit in any form or manner whatsoever any of Ajay’s Delhiwala Sweet home's Content in whole or in part except as expressly authorized by it. d. To the fullest extent permitted by applicable law, we neither warrant nor represent that your use of materials displayed on the Services will not infringe rights of the third parties not owned by or affiliated with us. You agree to immediately notify us upon becoming aware of any claim that the Services infringe upon any copyright trademark, or other contractual, intellectual, statutory, or common law rights by following the instructions contained below in section

2. Your License to Ajay’s Delhiwala Sweet home Content
a. We grant you a personal, limited, non-exclusive and non-transferable license to access and use the Services only as expressly permitted in these Terms. You shall not use the Services for any illegal purpose or in any manner inconsistent with these Terms. You may use information made available through the Services solely for your personal, non-commercial use. You agree not to use, copy, display, distribute, modify, broadcast, translate, reproduce, reformat, incorporate into advertisements, and other works, sell, promote, create derivative works, or in any way exploit or allow others to exploit any of Ajay’s Delhiwala Sweet home Content in whole or in part except as expressly authorized by us. Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to the Services, Ajay’s Delhiwala Sweet home Content or our IP Rights. b. Any violation by you of the license provisions contained in this Section may result in the immediate termination of your right to use the Services, as well as potential liability for copyright and other IP Rights depending on the circumstances.

3. Ajay’s Delhiwala Sweet home License to Your or User Content
By submitting Your Content, you hereby irrevocably grant Ajay’s Delhiwala Sweet home a perpetual, irrevocable, world-wide, non-exclusive, fully paid and royalty-free, assignable, sub-licensable and transferable license and right to use Your Content and all IP Rights therein for any purpose including API partnerships with third parties and in any media existing now or in the future. By "use" we mean use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, analyze, promote, commercialize, create derivative works, and in the case of third-party services, allow their users and others to do the same. You grant us the right to use the name or username that you submit in connection with Your Content. You irrevocably waive, and cause to be waived, any claims and assertions of moral rights or attribution with respect to Your Content brought against Ajay’s Delhiwala Sweet home or its Users, any third-party services and their users.

4. Representations Regarding Your or User Content
a. You are responsible for Your Content. You represent and warrant that you are the sole author of, own, or otherwise control all of the rights of Your Content or have been granted explicit permission from the rights holder to submit Your Content; Your Content was not copied from or based in whole or in part on any other content, work, or website; Your Content was not submitted via the use of any automated process such as a script bot; use of Your Content by us, third party services, and our and any third party users will not violate or infringe any rights of yours or any third party; Your Content is truthful and accurate; and Your Content does not violate the Guidelines and Policies or any applicable laws b. If Your Content is a review, you represent and warrant that you are the sole author of that review; the review reflects an actual dining experience that you had; you were not paid or otherwise remunerated in connection with your authoring or posting of the review; and you had no financial, competitive, or other personal incentive to author or post a review that was not a fair expression of your honest opinion. c. You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. While we reserve the right to remove the Content, we do not control actions or Content posted by our users and do not guarantee the accuracy, integrity or quality of any Content. You acknowledge and agree that the Content posted by users and any and all liability arising from such Content is the sole responsibility of the user who posted the content, and not Ajay’s Delhiwala Sweet home.

5. Content Removal
We reserve the right, at any time and without prior notice, to remove, block, or disable access to any Content that we, for any reason or no reason, consider to be objectionable, in violation of the Terms or otherwise harmful to the Services or our users in our sole discretion. Subject to the requirements of applicable law, we are not obligated to return any of Your Content to you under any circumstances. Further, the Restaurant reserves the right to delete any images and pictures forming part of the User Content, from such Restaurant's listing page at its sole discretion

6. Third Party Content and Links
a. Some of the content available through the Services may include or link to materials that belong to the third parties, such as third-party reservation services or online food delivery/ordering/payment. Please note that your use of such third-party services will be governed by the terms of service and privacy policy applicable to the corresponding third party. We may obtain business addresses, phone numbers, and other contact information from third party vendors who obtain their data from public sources. b. We have no control over, and make no representation or endorsement regarding the accuracy, relevancy, copyright compliance, legality, completeness, timeliness or quality of any product, services, advertisements and other content appearing in or linked to from the Services. We do not screen or investigate third party materials before or after including it on our Services. c. We reserve the right, in our sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the content accessible on the Services. Where appropriate, we may in our sole discretion and without any obligation, verify any updates, modifications, or changes to any content accessible on the Services, but shall not be liable for any delay or inaccuracies related to such updates. You acknowledge and agree that Ajay’s Delhiwala Sweet home is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources. d. Third party content, does not reflect our views or that of our parent, subsidiary, affiliate companies, branches, employees, officers, directors, or shareholders. In addition, none of the content available through the Services is endorsed or certified by the providers or licensors of such third-party content. We assume no responsibility or liability for any of Your Content or any third-party content. e. You further acknowledge and agree that Ajay’s Delhiwala Sweet home is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources. Without limiting the generality of the foregoing, we expressly disclaim any liability for any offensive, defamatory, illegal, invasive, unfair, or infringing content provided by the third parties.

7. User Reviews
a. User reviews or ratings for the Restaurant do not reflect the opinion of Ajay’s Delhiwala Sweet home. Ajay’s Delhiwala Sweet home receives multiple reviews or ratings for Restaurants by users, which reflect the opinions of the Users. It is pertinent to state that each and every review posted on Ajay’s Delhiwala Sweet home is the personal opinion of the user/reviewer only. b. We are a neutral platform and we don't arbitrate disputes, however in case if someone writes a review that the restaurant does not consider to be true, the restaurant representative would be able to contact the reviewer or post a public response in order to clear up any misunderstandings. If the User or Reviewer believes that any particular user's review violates any of Ajay’s Delhiwala Sweet home' policies, the user may write to us at info@ajaysdelhiwalasweethome.com and bring such violation to our attention. Ajay’s Delhiwala Sweet home may remove the review in its sole discretion if the review is in violation of the Terms, or content guidelines and policies or otherwise harmful to the Services.


IX. Content Guidelines and Privacy Policy

1. Content Guidelines
You represent that you have read, understood and agreed to our Guidelines and Polices related to Content

2. Privacy Policy
You represent that you have read, understood and agreed to our Privacy Policy. Please note that we may disclose information about you to the third parties or government authorities if we believe that such a disclosure is reasonably necessary to (i)Take action regarding suspected illegal activities; (ii)Enforce or apply our Terms and Privacy Policy (iii)Comply with legal process or other government inquiry, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process/notice served on us; or (iv)Protect our rights, reputation, and property, or that of our users, affiliates, or the general public


X. Restrictions on use

1. Without limiting the generality of these Terms, in using the Services, you specifically agree not to post or transmit any content (including review) or engage in any activity that in our sole discretion: 1.Violate our Guidelines and Polices 2. Is harmful, threatening, abusive, harassing, tortious, indecent, defamatory, discriminatory, vulgar, profane, obscene, libellous, hateful or otherwise objectionable, invasive of another's privacy, relating or encouraging money laundering or gambling 3. Constitutes an inauthentic or knowingly erroneous review, or does not address the goods and services, atmosphere, or other attributes of the business you are reviewing. 4.Contains material that violates the standards of good taste or the standards of the Services 5.Violates any third-party right, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights 6. Accuses others of illegal activity, or describes physical confrontations 7. Alleges any matter related to health code violations requiring healthcare department reporting. Refer to our Guidelines and Policies for more details about health code violations. 8.Attempts to impersonate another person or entity; 9.Disguises or attempts to disguise the origin of Your Content, including but not limited to by: (i)Submitting Your Content under a false name or false pretences; or (ii)Disguising or attempting to disguise the IP address from which Your Content is submitted 10.Constitutes a form of deceptive advertisement or causes, or is a result of, a conflict of interest 11.Is commercial in nature, including but not limited to spam, surveys, contests, pyramid schemes, postings or reviews submitted or removed in exchange for payment, postings or reviews submitted or removed by or at the request of the business being reviewed, or other advertising materials 12.Asserts or implies that Your Content is in any way sponsored or endorsed by us 13.Contains material that is not in English or, in the case of products or services provided in foreign languages, the language relevant to such products or services 14.Falsely states, misrepresents, or conceals your affiliation with another person or entity 15.Accesses or uses the account of without permission 16.Distributes computer viruses or other codes, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or electronic communications equipment 17.Interferes with, disrupts, or destroys the functionality or use of any features of the Services or the servers or networks connected to the Services 18."Hacks" or accesses without permission our proprietary or confidential records, records of another user, or those of anyone else 19.Violates any contract or fiduciary relationship (for example, by disclosing proprietary or confidential information of your employer or client in breach of any employment, consulting, or non-disclosure agreement) 20.Decompiles, reverse engineers, disassembles or otherwise attempts to derive source code from the Services 21.Removes, circumvents, disables, damages or otherwise interferes with security-related features, or features that enforce limitations on use of the Services 22.Violates the restrictions in any robot exclusion headers on the Services, if any, or bypasses or circumvents other measures employed to prevent or limit access to the Services 23.Collects, accesses, or stores personal information about other users of the Services 24.Is posted by a bot 25.Harms minors in any way 26.Threatens the unity, integrity, defense, security or sovereignty of India or of the country of use, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation 27.Modifies, copies, scrapes or crawls, displays, publishes, licenses, sells, rents, leases, lends, transfers or otherwise commercialize any rights to the Services or Our Content or 28.Attempts to do any of the foregoing. 1. You acknowledge that Ajay’s Delhiwala Sweet home has no obligation to monitor your – or anyone else's – access to or use of the Services for violations of the Terms, or to review or edit any content. However, we have the right to do so for the purpose of operating and improving the Services (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes), to ensure your compliance with the Terms and to comply with applicable law or the order or requirement of legal process, a court, consent decree, administrative agency or other governmental body 2. You hereby agree and assure Ajay’s Delhiwala Sweet home that its Platform/Services shall be used for lawful purposes only and that you will not violate laws, regulations, ordinances or other such requirements of any applicable Central, or local State government or international law(s). You shall not upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, junk mail, spam mail, chain letters or any other form of solicitation, encumber or suffer to exist any lien or security interest on the subject matter of these Terms or to make any representation or warranty on behalf of Ajay’s Delhiwala Sweet home in any form or manner whatsoever 4. Any Content uploaded by you, shall be subject to relevant laws of India and of the country of use and may be disabled, or and may be subject to investigation under applicable laws. Further, if you are found to be in non-compliance with the laws and regulations, these terms, or the privacy policy of Ajay’s Delhiwala Sweet home Platform, Ajay’s Delhiwala Sweet home shall have the right to immediately block your access and usage of its Platform and Ajay’s Delhiwala Sweet home shall have the right to remove any non-compliant content and or comment forthwith, uploaded by you and shall further have the right to take appropriate recourse to such remedies as would be available to it under various statutes.


XI. User feedback

1.If you share or send any ideas, suggestions, changes or documents regarding Ajay’s Delhiwala Sweet home's existing business ("Feedback"), you agree that (i) your Feedback does not contain the confidential, secretive or proprietary information of third parties (ii) Ajay’s Delhiwala Sweet home is under no obligation of confidentiality with respect to such Feedback, and shall be free to use the Feedback on an unrestricted basis (iii) Ajay’s Delhiwala Sweet home may have already received similar Feedback from some other user or it may be under consideration or in development, and (iv) By providing the Feedback, you grant us a binding, non-exclusive, royalty-free, perpetual, global license to use, modify, develop, publish, distribute and sublicense the Feedback, and you irrevocably waive, against Ajay’s Delhiwala Sweet home and its users any claims/assertions, whatsoever of any nature, with regard to such Feedback. 2.Please provide only specific Feedback on Ajay’s Delhiwala Sweet home's existing products or marketing strategies; do not include any ideas that Ajay’s Delhiwala Sweet home's policy will not permit it to accept or consider. 3.Notwithstanding the abovementioned clause, Ajay’s Delhiwala Sweet home or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names. Please do not submit any unsolicited ideas, original creative artwork, suggestions or other works ("Submissions") in any form to Ajay’s Delhiwala Sweet home or any of its employees. 4.The purpose of this policy is to avoid potential misunderstandings or disputes when Ajay’s Delhiwala Sweet home's products or marketing strategies might seem similar to the ideas submitted to Ajay’s Delhiwala Sweet home. If, despite our request to not send us your ideas, you still submit them, then regardless of what your letter says, the following terms shall apply to your Submissions. 5.Terms of Idea Submission You agree that: (1) Your Submissions and their Contents will automatically become the property of Ajay’s Delhiwala Sweet home, without any compensation to you (2) Ajay’s Delhiwala Sweet home may use or redistribute the Submissions and their Contents for any purpose and in any way (3) There is no obligation for Ajay’s Delhiwala Sweet home to review the Submission; and (4) There is no obligation to keep any Submissions confidential.



XII. Advertising

1.Some of the Services are supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Services or other information. The manner, mode and extent of advertising by Ajay’s Delhiwala Sweet home on the Services are subject to change without specific notice to you. In consideration for Ajay’s Delhiwala Sweet home granting you access to and use of the Services you agree that Ajay’s Delhiwala Sweet home may place such advertising on the Services. 2.Part of the site may contain advertising information or promotional material or other material submitted to Ajay’s Delhiwala Sweet home by third parties or Users. Responsibility for ensuring that the material submitted for inclusion on the Ajay’s Delhiwala Sweet home Platform or mobile apps complies with applicable international and national law is exclusively on the party providing the information/material. Your correspondence or business dealings with, or participation in promotions of, advertisers other than Ajay’s Delhiwala Sweet home found on or through the Ajay’s Delhiwala Sweet home Platform and or mobile apps, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, shall be solely between you and such advertiser. Ajay’s Delhiwala Sweet home will not be responsible or liable for any error or omission, inaccuracy in advertising material or any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such other advertiser(s) on Ajay’s Delhiwala Sweet home Platform and mobile application. 3.For any information related to a charitable campaign ("Charitable Campaign") made available to Users and/or displayed on the Ajay’s Delhiwala Sweet home Platform where Users have an option to donate money by way of (a) payment on a third-party website; or (b) depositing funds to a third-party bank account, Ajay’s Delhiwala Sweet home is not involved in any manner in the collection or utilization of funds collected pursuant to the Charitable Campaign. Ajay’s Delhiwala Sweet home does not accept any responsibility or liability for the accuracy, completeness, legality or reliability of any information related to the Charitable Campaign. Information related to the Charitable Campaign is displayed for informational purposes only and Users are advised to do an independent verification before taking any action in this regard. XIII. Additional Terms and Conditions for Users using the various services offered by Ajay’s Delhiwala Sweet home:

1. ONLINE ORDERING:

1.Ajay’s Delhiwala Sweet home provides online ordering services by entering into contractual arrangements with the Users for the purpose of listing their menu items or the Products (as defined below) for online ordering for the Users only on Ajay’s Delhiwala Sweet home Platform. 2.The Users can access the menu items or Products listed on the Ajay’s Delhiwala Sweet home Platform and place online orders against available resources through its platform. 3.Your request to order food and beverages or Products from the Restaurant on Ajay’s Delhiwala Sweet home Platform shall constitute an unconditional and irrevocable authorization issued in favor of Ajay’s Delhiwala Sweet home to record the online orders for food and beverages or Products on your behalf. 4.Delivery of an order placed by you through Ajay’s Delhiwala Sweet home Platform be undertaken directly by the Restaurant facilitated by Ajay’s Delhiwala Sweet home through third-party who may be available to provide delivery services to you (“Delivery Partners”). In both these cases, Ajay’s Delhiwala Sweet home is merely acting as an intermediary between you and the Delivery Partners, or you. 5.The acceptance by a Delivery Partner of undertaking delivery of your order shall constitute a contract of service under the Consumer Protection Act, 2019 or any successor legislations, between you and the Delivery Partner, to which Ajay’s Delhiwala Sweet home is not a party under any applicable law. It is clarified that Ajay’s Delhiwala Sweet home does not provide any delivery or logistics services and only enables the delivery of food and beverages or Products ordered by the Users through Ajay’s Delhiwala Sweet home Platform by connecting the Users with the Delivery Partners, as the case may be. 6.Where Ajay’s Delhiwala Sweet home is only facilitating delivery of an order placed by you, they shall not be liable for any acts or omissions on part of the Delivery Partner including deficiency in service, wrong delivery of order, time taken to deliver the order, order package tampering, etc. 7.You may be charged a delivery fee for delivery of your order by the Delivery Partner or by the Restaurant as the case may be, (“Delivery Charges"). You agree that Ajay’s Delhiwala Sweet home is no were responsible for the Collection of Delivery Charges, for the delivery service provided by the Delivery Partner, as the case may be. The Delivery Charges may vary from order to order, which may be determined on multiple factors which shall include but not limited to Restaurant, order value, distance, and demand during peak hours. Ajay’s Delhiwala Sweet home will use reasonable efforts to inform you of the Delivery Charges that may apply to you, provided you will be responsible for Delivery Charges incurred for your order regardless of your awareness of such Delivery Charges. For being, the charges would apply as; Rs.40 for the First 4 Kms from the place of the Restaurant; Additional Rs.10 per km thereafter after 4 kms. Delivery Charges to be Paid in Cash to the Delivery Executive Directly and it would not be Included in the Invoice Copy issued for the Order you placed.

A. Online Ordering with the Restaurant:
All prices listed on Ajay’s Delhiwala Sweet home Platform are provided by the Restaurant only. While we take great care to keep them up to date, the final price charged to you by the Restaurant might change at the time of delivery depending upon any given situation if any prevails. In the event of a conflict between the price on Ajay’s Delhiwala Sweet home Platform and price charged by the Restaurant, the price charged by the Restaurant in the actual Invoice shall be deemed to be the correct price excluding the Delivery Charge which is paid to the Delivery Partner and nowhere Ajay’s Delhiwala Sweet home to be held responsible for any Delivery Related Conflicts.

B. Delivery Partner Services
a. Ajay’s Delhiwala Sweet home have a Contractual Agreement with the Delivery Partner under the name and style “Kovai Delivery Boys” whereby Ajay’s Delhiwala Sweet home allows Users to place online orders in their Platform and allows on the user behalf for Kovai Delivery Boys to Deliver the same at the Pre-determined Prices as mentioned above. b. The Kovai Delivery Boys Delivery Services are presently only available for Users in Coimbatore only. c. Ajay’s Delhiwala Sweet home disclaims all warranties and liabilities associated with the Kovai Delivery Boys. d. Ajay’s Delhiwala Sweet home disclaims all liability associated with any harm or injury caused to you upon the services of the Kovai Delivery Boys for the orders through Ajay’s Delhiwala Sweet home Platform. e. You shall comply with the applicable law while placing an order for the Kovai Delivery Boys. f. It is your responsibility to determine the accuracy, quality, condition or packaging of your Order before accepting the delivery. In the event of any discrepancy in your order, do not accept its delivery and report such discrepancy to Ajay’s Delhiwala Sweet home via writing a mail to us on such discrepancy with the Supporting documents of the Order (Invoice Copy or Acknowledgement for the Order Placed). Once the delivery of an order has been accepted by you, Ajay’s Delhiwala Sweet home shall not be liable for any issue with regard to the order, including without limitation, any missing product, tampered order or incorrect delivery from the Kovai Delivery Boys.

C. General Terms and Conditions
a. Ajay’s Delhiwala Sweet home shall not be liable for any acts or omissions on part of the Delivery Partner including deficiency in service, wrong delivery of order/ order mismatch, time taken to deliver the order, etc. b. Please note that some of the food and beverages or Products may be suitable for certain ages only. You should check the dish you are ordering and read its description, if provided, prior to placing your order. Ajay’s Delhiwala Sweet home shall not be liable in the event the food and beverages or the Product ordered by You does not meet your dietary or any other requirements and/or restrictions. c. While placing an order you shall be required to provide certain details, including without limitation, contact number and delivery address. You agree to take particular care when providing these details and warrant that these details are accurate and complete at the time of placing an Order. By providing these details, you express your acceptance to Ajay’s Delhiwala Sweet home's terms and privacy policies. d. You or any person instructed by you shall not resell food and beverages or Products purchased via Ajay’s Delhiwala Sweet home Platform. e. The total price for food ordered, Excluding the Delivery Charges, will be displayed on the Ajay’s Delhiwala Sweet home Platform when you place your order, which may be rounded up to the nearest amount. Users shall make full payment towards such food or Products ordered via Ajay’s Delhiwala Sweet home Platform. f. Any amount that may be charged to you by Ajay’s Delhiwala Sweet home over and above the order value, shall be inclusive of applicable taxes. g. Delivery periods/Takeaway time quoted at the time of ordering are approximate only and may vary.

h. Cancellation and Refund Policy:
i. You acknowledge that your cancellation, or attempted or purported cancellation of an Order shall amount to breach of your unconditional and irrevocable authorization in favor of Ajay’s Delhiwala Sweet home to place that Order against the Restaurant on your behalf (“Authorization Breach"). In the event you commit an Authorization Breach, you shall be liable to pay the liquidated damages of an amount equivalent to the Order Value. You hereby authorize Ajay’s Delhiwala Sweet home to deduct or collect the amount payable as liquidated damages through such means as Ajay’s Delhiwala Sweet home may determine in its discretion, including without limitation, by deducting such amount from any payment made towards the order. ii. In the event, you have provided incorrect particulars, e.g., contact number, delivery address etc., or that you were unresponsive, not reachable or unavailable for fulfillment of the services offered to you, then you will not be eligible for any refunds. iii. No replacement / refund / or any other resolution will be provided without the Restaurant’s permission. iv. Any complaint, with respect to the Order which shall include instances but not limited to food spillage, foreign object in food, delivery of the wrong order or food and beverages or Products, poor quality, you will be required to share the proof of the same before any resolution can be provided. v. Also, once the order is placed no cancellation or modification would be entertained and no Refund or Adjustments would be allowed for the said cancellation, if any.


XIV. Disclaimer of Warranties, Limitation of Liability, and Indemnification

1. Disclaimer of Warranties
You acknowledge and agree that the services are provided "as is" and "as available" and that your use of the services shall be at your sole risk. To the fullest extent permitted by applicable law, Ajay’s Delhiwala Sweet home, its affiliates and their respective officers, directors, employees, agents, affiliates, branches, subsidiaries, and licensors ("Ajay’s Delhiwala Sweet home") disclaim all warranties, express or implied, in connection with the services including mobile apps and your use of them. To the fullest extent permitted by applicable law, the Ajay’s Delhiwala Sweet home parties make no warranties or representations that the services have been and will be provided with due skill, care and diligence or about the accuracy or completeness of the services' content and assume no responsibility for any (i) errors, mistakes, or inaccuracies of content (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the services (iii) any unauthorized access to or use of our servers and/or any and all personal information stored therein (iv) any interruption or cessation of transmission to or from the services (v) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the services through the actions of any third party (vi) any loss of your data or content from the Services and/or (vii) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the services. Any material downloaded or otherwise obtained through the use of the services is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or other device or loss of data that results from the download of any such material. Ajay’s Delhiwala Sweet home parties will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services. You are solely responsible for all of your communication and interactions with other users of the services and with other persons with whom you communicate or interact as a result of your use of the services. No advice or information, whether oral or written, obtained by you from Ajay’s Delhiwala Sweet home or through or from the services shall create any warranty not expressly stated in the terms. Unless you have been expressly authorized to do so in writing by Ajay’s Delhiwala Sweet home, you agree that in using the services, you will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.

2. Limitation of Liability
to the fullest extent permitted by applicable law, in no event shall Ajay’s Delhiwala Sweet home be liable to you for any damages resulting from any (i) errors, mistakes, or inaccuracies of content, and/or (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the services including mobile app, and/or (iii) any unauthorized access to or use of our servers and/or any and all personal information stored therein, and/or (iv) any interruption or cessation of transmission to or from our servers, and/or (v) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through the services by any third party, and/or (vi) any loss of your data or content from the services, and/or (vii) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, transmitted, or otherwise made available via the services, whether based on warranty, contract, tort, or any other legal theory, and whether or not Ajay’s Delhiwala Sweet home parties are advised of the possibility of such damages, and/or (viii) the disclosure of information pursuant to these terms or our privacy policy, and/or (ix) your failure to keep your password or account details secure and confidential, and/or (x) loss or damage which may be incurred by you, including but not limited to loss or damage as a result of reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the services, and/or delay or failure in performance resulting from causes beyond Ajay’s Delhiwala Sweet home's reasonable control. In no event shall Ajay’s Delhiwala Sweet home parties be liable to you for any indirect, incidental, special, punitive, exemplary or consequential damages whatsoever, however caused and under any theory of liability, including but not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute goods or services, or other intangible loss.


3. Indemnification
You agree to indemnify, defend, and hold harmless Ajay’s Delhiwala Sweet home from and against any third-party claims, damages (actual and/or consequential), actions, proceedings, demands, losses, liabilities, costs and expenses (including reasonable legal fees) suffered or reasonably incurred by us arising as a result of, or in connection with: (i) Your Content, (ii) your unauthorized use of the Services, or products or services included or advertised in the Services (iii) your access to and use of the Services (iv) your violation of any rights of another party or (v) your breach of these Terms, including, but not limited to, any infringement by you of the copyright or intellectual property rights of any third party. We retain the exclusive right to settle, compromise and pay, without your prior consent, any and all claims or causes of action which are brought against us. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter in which we are named as a defendant and/or for which you have indemnity obligations without our prior written consent. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

XV. General Terms

1. Interpretation: The section and subject headings in these Terms are included for reference only and shall not be used to interpret any provisions of these Terms.
2. Entire Agreement and Waiver: The Terms, together with the 'Privacy Policy' and 'Guidelines and Policies', shall constitute the entire agreement between you and us concerning the Services. No failure or delay by us in exercising any right, power or privilege under the Terms shall operate as a waiver of such right or acceptance of any variation of the Terms and nor shall any single or partial exercise by either party of any right, power or privilege preclude any further exercise of that right or the exercise of any other right, power or privilege.
3. Severability: If any provision of these Terms is deemed unlawful, invalid, or unenforceable by a judicial court for any reason, then that provision shall be deemed severed from these Terms, and the remainder of the Terms shall continue in full force and effect.
4. Partnership or Agency: None of the provisions of these Terms shall be deemed to constitute a partnership or agency between you and Ajay’s Delhiwala Sweet home and you shall have no authority to bind Ajay’s Delhiwala Sweet home in any form or manner, whatsoever.
5. Carrier Rates may Apply: By accessing the Services through a mobile or other device, you may be subject to charges by your Internet or mobile service provider, so check with them first if you are not sure, as you will be solely responsible for any such costs incurred.
6. Linking and Framing: You may not frame the Services. You may link to the Services, provided that you acknowledge and agree that you will not link the Services to any website containing any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information or that violates any intellectual property, proprietary, privacy, or publicity rights. Any violation of this provision may, in our sole discretion, result in termination of your use of and access to the Services effective immediately.



XVI. Notice of Copyright Infringement and Grievance Redressal Mechanism

Ajay’s Delhiwala Sweet home shall not be liable for any infringement of copyright arising out of materials posted on or transmitted through Ajay’s Delhiwala Sweet home Platform, or items advertised on its Platform, by end users or any other third parties. We respect the intellectual property rights of others and require those that use the Services to do the same. We may, in appropriate circumstances and at our discretion, remove or disable access to material on the Services that infringes upon the copyright rights of others. We also may, in our discretion, remove or disable links or references to an online location that contains infringing material or infringing activity. In the event that any users of the Services repeatedly infringe on others' copyrights, we may in our sole discretion terminate those individuals' rights to use the Services If you believe that your copyright has been or is being infringed upon by material found in the Services, you are required to follow the below procedure to file a notification:

 Identify in writing the copyrighted material that you claim has been infringed upon Identify in writing the material on the Services that you allege is infringing upon copyrighted material, and provide sufficient information that reasonably identifies the location of the alleged infringing material (for example, the user name of the alleged infringer and the business listing it is posted under)

 Include the following Statement: "I have a good faith belief thatthe use of the content on the Services as described above is not authorized by the copyright owner, its agent, or law"

 Include the following Statement: "I swear under penalty of perjurythat the information in my notice is accurate and I am the copyright owner or I am authorized to act on the copyright owner's behalf"

 Provide your contact information including your address, telephone number, and e-mail address (if available)  Provide your physical or electronic signature